Privacy Policy
Privacy Policy
Your data. Our responsibility
Your data. Our responsibility
We are committed to protecting your data. This privacy policy outlines what information we collect, how we use it, and your rights.
We are committed to protecting your data. This privacy policy outlines what information we collect, how we use it, and your rights.
Learn how your information is handled at BUI3D.
Learn how your information is handled at BUI3D.
Privacy Policy
Last updated: 21/11/2025
BUI3D (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what personal data we collect, how we use it, and the rights you have regarding your information.
Data Collection
We may collect and process the following types of personal data:
Information You Provide Directly
Identity and contact details, such as your name, email address, and any information you submit through our contact forms, enquiries, or account registration.
Content you submit, including messages, project details, or files you voluntarily upload.
Automatically Collected Information
When you use our website, we may automatically collect:
Technical data, such as your browser type, operating system, device information, and IP address.
Usage data, including pages visited, time spent on the site, and interactions that help us analyse performance.
Cookies and similar technologies, used for analytics, functionality, and improving your browsing experience.
We only collect data that is necessary for the purposes outlined below.
AI Assistant Interactions
We may collect and process the following types of personal data:
When you interact with the BUI3D AI assistant, we may collect and process the content of messages you submit in order to:
Respond to your enquiry
Improve the quality and reliability of our AI assistant
Maintain service functionality and security
AI interactions may be processed using third-party AI services. We do not intentionally collect sensitive personal data through the AI assistant and advise users not to submit confidential or personal information.
This data is handled in accordance with this Privacy Policy and applicable data protection laws.
Use of Data
We use your personal information for the following purposes:
To provide and maintain our services, including responding to enquiries, delivering requested information, or managing client relationships.
To improve our website and user experience, using analytics and technical data.
To communicate with you, such as sending updates, important notices, or responding to support requests.
To comply with legal and regulatory obligations applicable to our business.
We do not sell your personal information.
Data Sharing
We may share your data only when necessary and with appropriate safeguards:
Service providers and trusted partners who assist in operating our website, managing analytics, hosting data, or delivering services on our behalf.
Legal obligations, where disclosure is required by law or necessary to protect our rights, users, or business operations.
We do not share your data with third parties for advertising or marketing purposes unrelated to BUI3D.
This may include analytics and hosting providers that help us understand site performance and maintain reliable operation.
Legal Basis for Processing
In accordance with UK GDPR, we process your personal data under one or more of the following legal bases:
Consent — when you voluntarily submit information or agree to cookies.
Contractual necessity — when processing is required to provide services you request.
Legitimate interests — such as improving our services or website performance, provided these do not override your rights.
Legal obligation — when processing is required to comply with applicable laws.
User Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of access — to request a copy of the data we hold about you.
Right to rectification — to request corrections to inaccurate or incomplete information.
Right to erasure (“right to be forgotten”) — to request deletion of your data, where applicable.
Right to restrict processing — to limit how your data is used.
Right to data portability — to receive your data in a structured, commonly used format.
Right to object — to certain types of processing, including direct marketing.
Right to withdraw consent — at any time, where consent is the basis for processing.
To exercise any of these rights, contact us at contact@bui3d.com. We will respond to your request in accordance with UK data protection laws.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. While no online transmission is completely secure, we strive to protect your information to the highest standard.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements. When data is no longer required, it will be securely deleted or anonymised.
Cookie Policy
BUI3D uses cookies and similar technologies to:
Enhance website functionality and performance
Analyse site usage and improve user experience
Store your preferences where applicable
You can manage or disable cookies at any time through your browser settings. Please note that some website features may not function properly if cookies are disabled.
By continuing to use our website, you consent to the use of cookies as described in this policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
Email: contact@bui3d.com
Company: BUI3D
Data Collection
We may collect and process the following types of personal data:
Information You Provide Directly
Identity and contact details, such as your name, email address, and any information you submit through our contact forms, enquiries, or account registration.
Content you submit, including messages, project details, or files you voluntarily upload.
Automatically Collected Information
When you use our website, we may automatically collect:
Technical data, such as your browser type, operating system, device information, and IP address.
Usage data, including pages visited, time spent on the site, and interactions that help us analyse performance.
Cookies and similar technologies, used for analytics, functionality, and improving your browsing experience.
We only collect data that is necessary for the purposes outlined below.
AI Assistant Interactions
We may collect and process the following types of personal data:
When you interact with the BUI3D AI assistant, we may collect and process the content of messages you submit in order to:
Respond to your enquiry
Improve the quality and reliability of our AI assistant
Maintain service functionality and security
AI interactions may be processed using third-party AI services. We do not intentionally collect sensitive personal data through the AI assistant and advise users not to submit confidential or personal information.
This data is handled in accordance with this Privacy Policy and applicable data protection laws.
Use of Data
We use your personal information for the following purposes:
To provide and maintain our services, including responding to enquiries, delivering requested information, or managing client relationships.
To improve our website and user experience, using analytics and technical data.
To communicate with you, such as sending updates, important notices, or responding to support requests.
To comply with legal and regulatory obligations applicable to our business.
We do not sell your personal information.
Data Sharing
We may share your data only when necessary and with appropriate safeguards:
Service providers and trusted partners who assist in operating our website, managing analytics, hosting data, or delivering services on our behalf.
Legal obligations, where disclosure is required by law or necessary to protect our rights, users, or business operations.
We do not share your data with third parties for advertising or marketing purposes unrelated to BUI3D.
This may include analytics and hosting providers that help us understand site performance and maintain reliable operation.
Legal Basis for Processing
In accordance with UK GDPR, we process your personal data under one or more of the following legal bases:
Consent — when you voluntarily submit information or agree to cookies.
Contractual necessity — when processing is required to provide services you request.
Legitimate interests — such as improving our services or website performance, provided these do not override your rights.
Legal obligation — when processing is required to comply with applicable laws.
User Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right of access — to request a copy of the data we hold about you.
Right to rectification — to request corrections to inaccurate or incomplete information.
Right to erasure (“right to be forgotten”) — to request deletion of your data, where applicable.
Right to restrict processing — to limit how your data is used.
Right to data portability — to receive your data in a structured, commonly used format.
Right to object — to certain types of processing, including direct marketing.
Right to withdraw consent — at any time, where consent is the basis for processing.
To exercise any of these rights, contact us at contact@bui3d.com. We will respond to your request in accordance with UK data protection laws.
Data Security
We implement appropriate technical and organisational measures to safeguard your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. While no online transmission is completely secure, we strive to protect your information to the highest standard.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements. When data is no longer required, it will be securely deleted or anonymised.
Cookie Policy
BUI3D uses cookies and similar technologies to:
Enhance website functionality and performance
Analyse site usage and improve user experience
Store your preferences where applicable
You can manage or disable cookies at any time through your browser settings. Please note that some website features may not function properly if cookies are disabled.
By continuing to use our website, you consent to the use of cookies as described in this policy.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
Email: contact@bui3d.com
Company: BUI3D™
Contact
contact@bui3d.com
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